Terms of service.

Effective Date: [06-20-2025]

These Terms of Service (“Terms”) outline the agreement between you (“Client”) and Redline Visuals LLC regarding the use of professional photography, videography, and drone services. By booking a session, requesting a quote, or using any service provided by Redline Visuals LLC, you agree to the terms below.

1. Scope of Services

Redline Visuals LLC offers full-scale photography, videography, and FAA-compliant drone services for automotive, commercial, and creative projects. Each service is quoted in advance based on project scope, location, and deliverables.

2. Booking, Payment, & Delivery

  • Quotes & Booking: All services are formally quoted prior to the shoot. Quotes remain valid for 14 days unless otherwise stated.

  • Payment: Full payment is required upon completion of the shoot and before any content is delivered.

  • Delivery: Final content will be delivered via a secure digital gallery or file transfer after payment is received.

  • Rush Delivery: Expedited turnaround may be available for an additional fee and must be arranged in advance.

3. Travel & Additional Costs

  • Local Services: Travel within the Savannah, Georgia area is included in local bookings.

  • Out-of-State Travel: For projects outside of Georgia, all travel-related expenses—including transportation, lodging, and per diem—must be covered by the client.

  • Permit Fees: If a project location requires a permit, access fee, or airspace clearance, these will be added to the quote and are the client’s responsibility.

4. Cancellation & Refund Policy

  • No Refunds (Services): All service bookings are final. No refunds will be issued once services are booked or performed.

  • Rescheduling: Requests to reschedule must be made at least 72 hours in advance and are subject to availability. Fees may apply if travel or pre-production has already occurred.

5. Ownership & Usage Rights

  • Client Rights: Upon full payment, the client receives non-exclusive rights to use the final delivered content for personal or business purposes. Additional licensing for third-party or commercial resale must be arranged separately.

  • Creator Rights: Redline Visuals LLC retains full copyright and ownership of all imagery and footage. We reserve the right to use any work created for portfolio display, website content, promotional materials, and social media.

6. Liability & Safety

  • Drone Operations: All aerial work is conducted under FAA compliance. Flights may be rescheduled due to weather conditions or restricted airspace.

  • On-Site Responsibility: Redline Visuals LLC is not liable for damages, injuries, or losses during a shoot unless due to proven negligence.

7. Communication

All communication, scheduling, revisions, and delivery will be coordinated through email. The client is responsible for timely responses to maintain project flow and delivery timelines.

8. Product Sales (Store Purchases)

Redline Visuals LLC offers physical products for sale through its online store, including framed prints, posters, and other photography-based merchandise.

  • All Product Sales Are Final: No refunds, exchanges, or cancellations will be accepted once an order is placed. Each product is custom-printed or made to order.

  • Damage Claims: If your item arrives damaged, please contact us within 5 business days of delivery with photos of the product and packaging. We will assess and provide a resolution at our discretion.

  • Shipping & Delivery: Shipping times may vary based on location and carrier. Clients will be provided with tracking details once the product ships.

9. Legal Jurisdiction

This agreement is governed by the laws of the State of Georgia. Any disputes will be resolved in the courts of Chatham County, Georgia.

Business Information

Business Name: Redline Visuals LLC
Owner: Jacob Mercer
Location: Savannah, Georgia
Email: jacob@redline-visuals.com
Website: redline-visuals.com