privacy policy.

Effective Date: [06-20-2025]

Redline Visuals LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our photography, videography, and drone services.

1. Information We Collect

We may collect personal and project-related information in the following ways:

Directly from Clients:

  • Name

  • Email address

  • Phone number

  • Shipping address (for product orders)

  • Project details

  • Billing or payment-related info (via third-party processors)

  • Travel-related data (e.g., shoot locations)

Automatically via Website Use:

  • IP address

  • Browser type

  • Device information

  • Site usage and activity via cookies

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide quotes

  • Deliver photography/videography services

  • Coordinate scheduling and shoot logistics

  • Process payments (via secure third-party gateways)

  • Fulfill product orders and manage shipping

  • Send confirmations, updates, and deliverables

  • Improve website functionality and user experience

  • Maintain internal business records

  • Share final deliverables or updates related to services

3. Content Storage & Access

  • Final deliverables (photos/videos) are stored securely in cloud-based galleries or drives.

  • Access links are only shared with the client and/or their authorized parties.

  • Redline Visuals LLC reserves the right to retain and archive content for portfolio, promotional, or reference purposes unless otherwise agreed in writing.

4. Product Orders & Shipping

When purchasing physical products (e.g., prints, posters, framed photos):

  • Your name, email, and shipping address are collected for order processing.

  • We do not store credit card information; all transactions are securely handled by third-party processors.

  • Orders are processed and fulfilled by professional print labs and shipped directly to your provided address.

  • We may share minimal information with fulfillment partners only for the purpose of printing and shipping your order.

5. Sharing of Information

We do not sell, trade, or rent your personal data. Information may be shared only in the following cases:

  • With third-party service providers strictly for payment processing or content/product delivery

  • To comply with legal obligations or law enforcement if required

  • Internally, for service coordination and project management

  • With your explicit consent for additional marketing features or collaborations

6. Cookies & Analytics

Our website may use cookies and similar tracking tools to improve site performance and understand visitor behavior. This may include third-party services like Google Analytics. You may disable cookies via your browser settings, but this may affect your website experience.

7. Data Security

We implement appropriate technical and administrative measures to protect your data from unauthorized access, disclosure, or misuse. While we follow industry-standard practices, no method of digital transmission or storage is 100% secure.

8. Client Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccuracies

  • Withdraw consent for marketing communications

  • Request deletion of stored content (excluding deliverables licensed to Redline Visuals LLC for portfolio use)

To exercise these rights, email us at: jacob@redline-visuals.com

9. Third-Party Links

Our website may contain links to third-party platforms (e.g., digital galleries, print labs, or social media). We are not responsible for the privacy policies or content on those external sites.

10. Children’s Privacy

Our services and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal data, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

Contact Information

Business Name: Redline Visuals LLC
Owner: Jacob Mercer
Location: Savannah, Georgia
Email: jacob@redline-visuals.com
Website: redline-visuals.com